Volunteer Story – Yousef

Yousef, 26 from Eritrea – Next Step project – November 2021 – June 2022

“I live in Longsight and I’m currently studying at University and I have a part time job. I found out about the role online, I wanted to volunteer because I like helping people and would like to improve myself. On the Next Step project I welcome people and talk to them about their needs and help them fill out online form. I’ve not been here for very long but I’ve gained how to communicate with people that don’t speak English. I’ve learnt many things about the rules regarding the job centre and council.”

“I am so glad to have this opportunity with lovely staff and very good environment”

In June Yousef left because he found another job!

“I gained communications skills, working as a team and the confidence to learn new things. I remember the first day that I came to Northmoor Community as it was my first volunteer in my life and was feeling lost and I did not know what to do. The staff were offering lots of support and answering all my questions. Thank you so much Susan and Fiona.” 

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